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"Attending the emergency dental service in Aberdeen"

About: NHS Grampian / GDENS (Grampian Emergency Dental Service)

(as a service user),

I had a dental infection and felt very ill. Staff at the emergency centre were  friendly, reassuring, caring and professional.

After having an x-ray my situation was discussed, medication provided and advice about future treatment was given.

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Responses

Response from Lisa Convery, Dental Nurse Team Manager, GDens, NHS Grampian nearly 2 years ago
Lisa Convery
Dental Nurse Team Manager, GDens,
NHS Grampian
Submitted on 29/11/2023 at 16:25
Published on Care Opinion on 30/11/2023 at 08:47


Hello Sampk33

I’m very sorry to hear that your dental infection led to you feeling very ill. This must have been horrible for you.

I hope that things are now starting to improve following the advice and medication given to you.

It’s also nice to hear that you felt that the Emergency Dental Service staff were friendly, reassuring, caring and professional.

This we will always strive to do so

Thanks very much for sharing your positive experience which I will also share with the rest of the dental team.

Best Wishes

Lisa – Unscheduled Dental Care Manager

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