"Looked after with genuine care and compassion"

A week post c-section, I was booked into the Minor injuries unit after my old ACL injury gave way and my ankle snapped. 

When I arrived, Isla was assigned to me. Not only was her kind and caring nature reassuring, she was also very accommodating and understanding. She looked after me with genuine care and compassion, ensuring that not only was I ok, that my one-week-old baby was too after my husband had to wheel me into the clinic and leave us for over half an hour to find somewhere to park - this needs sorted out, A&E. 

Isla was knowledgeable and her expertise meant that even though my worse fears were confirmed, an ankle break, she sent me for a further x-ray to determine the correct care method going forward. She also took the time to show us the scan and explain the best treatment plan. In addition, she checked over my wound to ensure I hadn’t ruptured anything when I fell. 

My husband and I would like to say a sincere thanks to Isla for being incredible when we attended MIU.