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Care Opinion

I was made to feel cared for and not a chore or a routine

Posted By DionysusofCowal

"I was made to feel cared for and not a chore or a routine"

About: Royal Alexandra Hospital / Urology (Ward 28)

(as the patient),

After Op Recovery brought to Ward 28. Grant, Stephanie and Tricia in particular were brilliant with my care, explaining everything clearly and happy to answer questions. I was made to feel cared for and not a chore or a routine. Cant fault them, nor praise them enough.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 5 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 04/12/2023 at 12:48
Published on Care Opinion at 12:48

picture of Kevin Torbet

Dear DionysusofCowal

Thank you for taking the time to leave us your feedback on Care Opinion.

I was delighted to hear the care and treatment you received from our staff was to a high standard and you felt well cared for.

I will be happy to pass on your thanks to Grant, Stephanie and Tricia who I'm sure will be touched to hear you had such a positive experience while under their care.

I hope your feeling a lot better and recovering well back at home.

Kind regards

Kevin

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