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"Lack of covid protection"

About: Northampton General Hospital (Acute) / General medicine

(as a relative),

My mum is yet again in Collingtree B ward 

On my mum arrival she was told that a patient had covid 

This obviously made my mum very worried as she has underlying health problems 

The nurse / nurses and staff was not wearing any mask in that area 

I found this very disturbing and of course worried for my mum safety 

They say you go into hospital to get better but now days you either come away from there with covid or feeling worse 

Visiting my mum you need to go through Collingtree A ward 

I sanitised my hands going through and notice a member of medical staff literally blowing his nose and sneezing etc 

This person was not wearing any ppe and did not wash their hands afterwards before going back into the ward 

I found this very very alarming  

I was disgusted they even said to me that I should sanitise my hands which I always do plus wear a mask visiting my mum 

I am a carer so I need to protect my mum plus those I care for 

Northampton General Hospital needs to protect those that are poorly too

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Responses

Response from Sara Francis, Deputy Head of Patient Experience & Engagement, Northampton General Hospital NHS Trust about a year and a half ago
Sara Francis
Deputy Head of Patient Experience & Engagement,
Northampton General Hospital NHS Trust
Submitted on 24/11/2023 at 14:33
Published on Care Opinion at 14:33


picture of Sara Francis

Good afternoon,

Thank you for taking the time to leave feedback on your mother's experience on Collingtree B Ward.

I am very sorry to hear of your mother's concern for her health with regards to the nurse/nursing staff not wearing masks around a covid patient and that you are naturally very concerned for your mother's safety.

I will share your feedback with the staff involved in your mother's care and treatment on Collingtree B and senior management as soon as I have finished this response to you.

Kind regards

Sara

Deputy Head of Patient Experience & Engagement - NGH

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