I was concerned and needed a check up - the phone line was frustrating, as it said to call the same number I was already calling, and wouldn’t let me book an appointment over the phone or connect me with a member of staff. However, when I went in, staff on reception said they were changing systems, which is understandable.
That said, the level of speed, care and efficiency I received from all of the staff could not have been better once I was there. I felt so looked after, and competently cared for. Besides swiftly receiving the tests I wanted, I was told about extra levels of care available - and was quickly then given them. I felt absolutely honoured and blessed to live in a country where I could access care of that quality for free - it was genuinely amazing. I woke up this morning feeling quite anxious, and have gone to bed feeling fully reassured, and extra safe.
I am not exaggerating in any way here at all. The staff at the Exeter clinic, and the care i received could not have been better, hence why I am taking the time to write this review - very well deserved.
My sincere thanks to the Exeter clinic - you are a model for all to follow, epitomising professionalism. Please know that your hard work really is valued by people, well it certainly was by myself today.
"I felt so looked after"
About: Sidwell Street Clinic / Exeter Sexual Health Sidwell Street Clinic Exeter Sexual Health Exeter EX4 6NN
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