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Poor service

Posted By chamaeleonre35

"Poor service"

About: Pendine Community Mental Health Centre

(as a service user),

Pendine mental health is not fit for purpose from my experience and feel that advising my GP to prescribe anti depressants to a professional driver is an easier solution rather than actually assessing the situation at hand. Not even an assessment was given,  had they have done this they might actually of found out

I drive many hundreds of people around each day but antidepressants is the way to go yeah. There is no help or support from this service and only help in causing more frustration for people who genuinely need that help and support.

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Responses

Response from Angela Hughes, Corporate Nursing, Cardiff and Vale University Health Board 16 months ago
Angela Hughes
Corporate Nursing,
Cardiff and Vale University Health Board

Submitted on 20/12/2023 at 16:07
Published on Care Opinion at 16:07

Thank you for sharing your story and I am so sorry to read about your experience. We would welcome the opportunity to speak with you directly. If that would be helpful please call the concerns team

The Concerns Office is open at the following times:

Monday 7.30am to 4pm
Tuesday 7.30am to 4pm
Wednesday 7.30am to 6pm
Thursday 7.30am to 4pm
Friday 7.30am to 4pm

Please call 029 218 36318 during office hours if you wish to speak with a member of the Concerns Team. You can also fill in our Concerns Form, e-mail the team at concerns@wales.nhs.uk or write to us at Chief Executive, Cardiff and Vale University Health Board, Maes y Coed Road, Llanishen, Cardiff CF14 4HH.

Kind Regards

Angela

Assistant Director of Patient Experience

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