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Adolescent mental health services

Posted By trumpet1

"Adolescent mental health services"

About: City Hospital / CAMHS

(as a parent/guardian),

For the past 2 years we have been having lots of issues with our teenage daughter. After being referred to our local CAMHs we were seen quickly for a choice appointment. We have since had a very lengthy wait to be seen again. The appointment to begin seeing our daughter was online despite asking for an in person appointment. We have now been left in limbo as the practitioner seeing my daughter is off sick. There has been no back up service offered and after asking her to be seen, this also seems to be a one off appointment. This is making this whole process lengthy and very stressful.

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Responses

Response from Siobhan Crawford, Interim Service Manager, CAMHS & PIMHS, NHS Grampian about a year and a half ago
Siobhan Crawford
Interim Service Manager, CAMHS & PIMHS,
NHS Grampian

My role in Child and Adolescent Mental Health is to develop and improve pathways for young people to ensure they receive the most appropriate care at the right time.

Submitted on 27/11/2023 at 12:46
Published on Care Opinion at 14:20

Dear trumpet1,

Thank you for taking the time to share your story with us. I am sorry to read about the experience you and your daughter are having in our service. I am also sorry to hear that a stressful circumstance has been made more so by the service that we have been unable to provide in a timely manner.

I would like to look into your daughters case to see if we can provide some support and/ or make changes to the service offered. I would appreciate the opportunity to speak to you directly, if you are happy to do so, please contact me on 01224 550139 or by emailing your contact details to gram.camhs@nhs.scot.

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Response from Siobhan Crawford, Interim Service Manager, CAMHS & PIMHS, NHS Grampian about a year and a half ago
We have made a change
Siobhan Crawford
Interim Service Manager, CAMHS & PIMHS,
NHS Grampian

My role in Child and Adolescent Mental Health is to develop and improve pathways for young people to ensure they receive the most appropriate care at the right time.

Submitted on 12/12/2023 at 17:24
Published on Care Opinion on 13/12/2023 at 09:56

Dear trumpet1,

I would like to thank you for getting in touch with us so that we were able to put the support in place for your daughter.

Based on the information you provided to me, we were able to discuss as a multi-discplinary team and ensure that we could provide support for your daughter whilst her previous clinician is off sick. As mentioned on the phone, please call us if you need any further support or assistance and we would be happy to discuss.

Kind regards

Siobhan

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