"Attentive, empathetic and caring staff"

2x nurses - in particular Lafina and the lovely  Clare -  when I came into hospital with feeling of yet another UTI.

I had a seriously bad experience at another hospital. All the staff in the Vale of Leven are attentive. I am writing this to show gratitude and awe of just how empathetic and caring naturally the staff have across the board.

It has been my second time in Lomond ward and I had a bit of a panic and alpt of my bad experience on another hospital came out and Clare in particular could not want to help me enough. She sorted a very fair conclusion and she is genuine.

I wasn't taken seriously before and I now have life changing injuries, hence my small likely irrational panic. I will always be grateful and likely why I have their names in my head. All the staff in AMRU were brilliant too ,they are first port of call so this experience started on the right foot.

I won't forget this experience, but for all the positives the only negative was how awful I was feeling. Thanks again Dx