"Person-centred care by nurse"

I attended Minor Injuries with my teenage son recently. We were assessed in minor injuries by a lovely nurse called Helen. Her care and treatment was a fabulous example of person-centred care. She introduced herself to my son and explained all steps of the assessment. She arranged an X-ray and reported it back to my son. He had a soft tissue injury to his foot but I was worried due to his age, swelling and pain that he may have a fracture. I was reassured by the clinical assessment, decision to X-ray and aftercare. We were 2 hours in minor injuries and when we came through to the ward area the system was very efficient. Please pass on to Helen that she is doing an excellent job.