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Trying to get an appointment

Posted By authenticww33

"Trying to get an appointment"

About: Millcroft Medical Centre

(as the patient),

I have been trying for over a week to make an appointment on the app and found it an absolute waste of time. It just jeeps saying appointments not available at this time and it says it all day. 

I've tried ringing but I'm at work and can't afford to wait why I'm 50+in line. You need to sort the app and appointment system out. I'm in so much pain with my shoulder blade. 

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Responses

Response from Millcroft Medical Centre about a year and a half ago
Millcroft Medical Centre

Submitted on 08/12/2023 at 21:50
Published on nhs.uk on 12/12/2023 at 19:44

Dear Patient,

Thank you for your feedback. Millcroft Medical Centre now operates an online triage system where requests for appointments are triaged by a member of our clinical team to ensure that patients are seen by the appropriate clinician for their problem, which may not always be a Doctor.

Please visit https://florey.accurx.com/p/N81016 to submit an online request. A member of our team will contact you following submission to discuss your request. The service operates between 8am and 5pm Monday to Friday.

Should you wish to discuss your concerns further please contact the practice and leave your details and a member of our Management team will be happy to call you.

Thank You

Millcroft Medical Centre

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