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"A patient focused team"

About: Perth Royal Infirmary / Cardiology

(as the patient),

I had a short stay for investigation following a GP appointment.

I witnessed care delivery that was exemplary. The contact I had was a newly qualified nurse and a very experienced nurse. I was enthused by both and they complemented my care. I think their ability to deliver personalised care was enhanced by a smaller patient group in CCU

They both had satisfaction nursing people as they should having time to connect and carry out their duties.

I was also impressed with the medical staff informing me of the outcomes of my investigations

My experience was of a patient focused team. It saddens me of the decline in the NHS and the public’s perception of the health care crisis.

I was myself a nurse and worked in times where resources were richer. I think the essence of my feedback is specialist services deliver quality care.

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Responses

Response from Donna Phillips, NHS Tayside 5 months ago
Donna Phillips
NHS Tayside
Submitted on 28/11/2023 at 11:59
Published on Care Opinion at 12:12


Thank you for taking the time to provide feedback it means so much to the team. We are pleased that you felt the team was patient focused as that is our main goal.

Wishing you well in your continued recovery.

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