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"Their help and support has been incredible"

About: Centre for Integrative Care (formerly Glasgow Homeopathic Hospital)

(as the patient),

I wanted to give some positive feedback at a time when it feels our NHS is under constant pressure and criticism.

At 30, I was diagnosed with the chronic illness ME/CFS. It has been an incredibly challenging few years coming to terms with the significant impact this has had on my life as a young woman.

I was referred to the Centre for Integrative Care here in Glasgow, and I want to say their help and support has been incredible, despite the long waiting lists and pressures on staff.

In particular, I have required supporting documentation about my illness, to allow me to access additional help both at my university and in other spaces. Their team have dealt with my requests happily, and it is evident that the consultants and their secretaries take great care to ensure we receive the help we need. I am so grateful for this! 

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Responses

Response from Jackie Dunlop, Interim Clinical Services Manager, Burns and Plastic Surgery Unit; Centre for Integrated Care, NHS Greater Glasgow and Clyde 5 months ago
Jackie Dunlop
Interim Clinical Services Manager, Burns and Plastic Surgery Unit; Centre for Integrated Care,
NHS Greater Glasgow and Clyde
Submitted on 17/11/2023 at 13:41
Published on Care Opinion at 13:41


Dear April19,

Thank you for sharing your experience on Care Opinion.

It’s good to hear that you had a positive experience with the staff at the Centre for Integrated Care.

I will share your comments with staff and know they will be grateful to receive your kind words.

Many thanks,

Jackie Dunlop

Lead Nurse

Burns, Plastic Surgery and CIC

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