"Great staff, but waiting a long time"

I wasn't seen til almost an hour after my appointment time. The receptionist asked how long I'd been waiting. I told them at that stage I'd been waiting to be seen for around 45 mins.

Around 10 mins later another member of staff came out of the radiology ward and asked me the same question,  so I said 55 mins at the point. They were very apologetic, and then 2 mins later the radiologist came out and called me in to take the x-ray that was needed.

The radiologist was very good and only took 5 mins to get the job done. Fair play to them all, they're doing their best to see everyone in time, but this was just a slip up this time around, though no hard feelings 😊 thank you, SWAH staff, keep up the good work guys👍