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First class endoscopy service

Posted By KittyKittens

"First class endoscopy service"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

I’d just like to highly commend the amazing, first-class service I received as a patient here.

What could have been a really stressful experience and unpleasant procedure was totally surpassed by the care, friendliness, kindness and professionalism of all the staff I met. Each and every one of them made my visit so much less of an ordeal than I’d expected.

Thank you so much, to all of you. First-class care.

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Responses

Response from Ann Walker, Charge Nurse, Endoscopy, Queen Margaret Hospital, NHS Fife nearly 2 years ago
Ann Walker
Charge Nurse, Endoscopy, Queen Margaret Hospital,
NHS Fife

Submitted on 16/11/2023 at 13:04
Published on Care Opinion at 13:04

Dear KittyKittens

Thank you for taking time to feedback about your journey with us, here in endoscopy. I was delighted to read about how professional the team were, and how they made this a positive experience. You commented that this was due to their professionalism, support and the comfort that was offered to you throughout your journey.

Endoscopy procedure are invasive and can be very daunting especially if it is your first time. That the care and friendliness received from the team helped to reduce your concerns. Thank you again for your lovely comments I will take great delight passing them over to the team

Wishing you a speedy recovery

Kindest regards

Ann Walker

Senior Charge Nurse

ENDO QMH

Ext 20272

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