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"Consistently poor care."

About: Trinity & Bowthorpe Medical Practice

The care I have received from this practice has been consistently poor. Every time I have spoken to a doctor, they have completely ignored the actual issue to hand and recommended weight loss, no matter how comedically irrelevant it is or how many times I try to steer them back on track. In an average appointment, I am lucky to get two sentences about the thing I actually asked about, and usually end up having to go and do my own research, which makes me wonder why I keep bothering to come back. Absolutely do not recommend. I hope that they consider some more weight-neutral approaches to medical care, or at the very least listening to their patients and getting back on topic when repeatedly requested, but frankly I do not have high hopes.

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Response from Trinity & Bowthorpe Medical Practice nearly 2 years ago
Trinity & Bowthorpe Medical Practice
Submitted on 13/11/2023 at 13:47
Published on nhs.uk on 14/11/2023 at 20:36


Dear Patient

Thank you for taking the time to leave feedback and we are sorry that you have received a poor experience. In order for us to investigate the matter further, correct the issues you have raised and for us to learn lessons, could we kindly ask you to complete a feedback form via our practice website to enable to fully understand the details and to review our practices.

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