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Wonderful experience

Posted By Lisa23

"Wonderful experience"

About: Vale of Leven General Hospital / Fracture Clinic

(as the patient),

I had a pleasant experience at the clinic recently. I had called for advice on a toe fracture and they were lovely and managed to get me an appointment.

The nurse and doctor were lovely and the doctor was excellent at explaining the x-ray and care advice.

It was reassuring and they told me I could call back again if had any further concerns. Wonderful experience, thank you. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC about a year and a half ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 17/11/2023 at 09:26
Published on Care Opinion at 09:26

picture of Kevin Torbet

Dear Lisa23

Thank you for taking the time to leave us your feedback on Care Opinion.

I was absolutely delighted to hear the care and treatment you received from our staff was to a high standard and you felt well cared for.

I was glad to hear the staff took the time to answer any questions you may have had and took the time to reassure you prior to your appointment.

I will be happy to pass on your thanks to the team who I'm sure will be touched to hear you had such a pleasant experience while under their care.

Kind regards

Kevin

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