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Staff was patient, thorough and explained everything

Posted By Royal George

"Staff was patient, thorough and explained everything"

About: General practices in Ayrshire & Arran Physiotherapy - South Ayrshire

(as the patient),

Appointment with Mr Jones, Physiotherapist, in Templehill Surgery, Troon. 

Found him to be very patient and thorough and explained everything very well.  Surroundings very clean and relaxing.

Would recommend Mr Jones and his clinic.

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Responses

Response from Interim Programme Lead, Governance and Assurance, Primary & Urgent Care, NHS Ayrshire & Arran 5 months ago
NHS Ayrshire & Arran

Submitted on 13/11/2023 at 10:28
Published on Care Opinion at 10:28

Dear Royal George

Thank you so much for taking the time to share your feedback of your health care experience with the Physiotherapist at your GP Practice. I am so pleased to hear that the Physiotherapist provided such a good service to you and that you found the practice environment helped with your experience also.

I will share your comments with the Physiotherapist and GP Practice you have mentioned. All our staff are delighted to receive feedback from their patients, especially such a positive one as you have described.

Thank you once again.

Best wishes

Marie

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