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"I felt that I was in good hands"

About: Perth Royal Infirmary / Radiology (X-rays and Scans)

(as the patient),

I was given an urgent appointment for a CT Scan at PRI. I appreciated the evening appointment as it meant I didn’t need to take time off work. I was given a call from the service as they had availability which was even better. 

On arrival I was taken quickly. I was given information about what the scan entailed by Colin. The process was seamless, I was put completely at ease and felt comfortable the whole way through.
Afterwards, Colin sat with me to see if the dye had any effects on me and we chatted. He seemed genuinely interested and caring as we spoke and I felt that I was in good hands. I developed a bit of a cough after a few minutes and he got me water and sat and chatted some more about me, my life, my health and made sure I was OK after the scan.
I left PRI feeling really grateful not only for an evening appointment with no queues or parking issues, but also grateful to have been under Colin’s care for the duration of my scan. 
Thanks to Colin and to our fantastic NHS. 
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Responses

Response from Cathy O'Neill, Lead Radiographer, PRI Radiology Department, NHS Tayside 7 months ago
Cathy O'Neill
Lead Radiographer, PRI Radiology Department,
NHS Tayside
Submitted on 09/11/2023 at 16:12
Published on Care Opinion at 16:12


Dear InjuredBiker

Thanks for taking the time to write this review your experience during your CT scan at PRI. It is great to know that the evening appointment was a good option for you and that your experience was very positive. We aim to provide a high quality, professional and caring imaging service to all our patients and your feedback is very much appreciated. I will share your compliment with Colin and the rest of the Radiology team.

Regards

Cathy

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