"Impartial and high standard care"

About: Craigavon Area Hospital / General Medicine (2 south)

(as a carer),

My Auntie was admitted to 2 South CAH as an inpatient in September, following a fall.

I wanted to provide feedback to highlight an exemplary member of the nursing team.

Staff nurse Eimear was an example of kindness and compassion, and an excellent communicator.

She took the time to speak to me as a relative, as well as my Auntie. She was reassuring and acted appropriately and and professionally following our conversation.

I was particularly impressed, as my Auntie is a member of the LGBTQ+ community and has not received this impartial and high standard of care elsewhere in the past.

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Responses

Response from Nicole Barnes, Clinical Sister 2 South Stroke and Medicine, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 11 months ago
Nicole Barnes
Clinical Sister 2 South Stroke and Medicine, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 06/11/2023 at 15:43
Published on Care Opinion at 15:43


Hello Julietmf97,

I am sorry to hear that your auntie ended up in hospital following a fall, I am glad to hear that the care which she received on the ward was that of an excellent standard. I will ensure that these kind words are passed onto the named nurse Eimear.

I hope that your auntie is keeping well

Nicole Barnes

2 south medical clinical sister

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