I took a letter to a&e my doctor wanted me to get checked over irregular heart beat and severe abdominal pain I waited over 2 hours to be asessed when I was assessed I repeated I was in sever pain I was told they would put a canula in and I would get some pain relief I was also put on heart monitor has I had a funny chest pain I used my spray my stats had dropped so I was transferred to majors in a chair room again I asked for pain relief I was put on monitors
I was in alot of pain I pressed my buzzer so that I could go to toilet and become more comfortable
When I returned I told the HCA I was back I thought I would be put back on monitors after 20 I was not put back on monitors the Dr had told me they wanted another edge doing no one came so pressed my buzzer after 15+ minutes I asked another HCA who just put plug in but didn't set it up again so screen was blank I asked another HCA if I could go home, I was pain, I had had enough and I had pain killers at home they said they would ask but never came back . Another came to take me to SAU for assessment I asked about pain relief they said they would check but came back and apologies but none had been ordered so I needed to asked when I went up for assessment now I was confused has I was taken to Murphy ward. I quired this has it was not sau I had also asked for my canula to be taken out twice has it had blown and my hand had swollen which caused me even more pain.
I asked why I was in Murphy not sau i was shown to a room I was waiting for Dr. In the end the pain was too much so I went to see nurse and signed myself out. I had just got home when my husband said A&E have been looking for me, even though they had sent me to Murphy ward I have since found out this was mistake. I should have been taken to SAU who were also looking for me I phoned SAU and explained what had happened they said they were glad I was safe and asked if I would like to go back next day which I declined
In summary I was left without pain relief for 7 hours plus after asking at least 4 times I was supposed to be monitored which I wasn't the care I feel was very lacking and mistakes were made has to were I was supposed to be and where I was taken no an experience I want to repeat I was there nearly 8 hours
"Long wait no pain relief"
About: Chesterfield Royal Hospital / General surgery Chesterfield Royal Hospital General surgery S44 5BL
Posted by Katherine23 (as ),