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"Infant son's admission and procedure"

About: Royal Hospital for Children (Glasgow) / 23 Hour Unit ( Ward 1A) Royal Hospital for Children (Glasgow) / Urology (Ward 3C)

(as a parent/guardian),

My 6 month old has had ongoing urology issues and has had frequent utis and admissions to our local paediatric hospital.

There has been fantastic support from both our local hospital who referred us to Miss Steven at Glasgow Children's Hospital, she called and spoke with me a week following the initial referral to her and offered to see and carry out the appropriate procedure to hopefully alleviate his issues.

From our first contact with Shezad medical secretary, to speaking with Miss Steven, then our admission and the procedure under a general anaesthetic, I couldn't thank the team enough for their reassurance and caring support. 

Everyone on ward 1A was wonderful but I'd particularly like to thank 

Nicola and Louise play workers, Cn Suzanne, Stephanie, Janeba, Rachel staff nurses and Megan, student nurse Dr Singh and Miss Steven.

There was also 2 other doctors and the anaesthetist who were also lovely, but unfortunately I didn't catch their names.

Thank you to all the staff.

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Responses

Response from Emma McGinlay, Lead Nurse - Paediatrics, Paediatrics, NHS Greater Glasgow and Clyde 6 months ago
Emma McGinlay
Lead Nurse - Paediatrics, Paediatrics,
NHS Greater Glasgow and Clyde
Submitted on 07/11/2023 at 17:45
Published on Care Opinion at 17:45


Dear AzulBlue

Thank you for taking the time to leave your feedback.

I am glad to hear that you had such a positive experience throughout your journey with us.

I hope your baby is now recovering well at home from the surgery.

It means so much to our staff to know they are making a positive difference to the children and families in our care and I will ensure this fantastic feedback is shared with them.

Many thanks

Emma McGinlay

Lead Nurse

RHC

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