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Staff were unbelievably calming and knowledgeable

Posted By nurse1993

"Staff were unbelievably calming and knowledgeable"

About: Forth Valley Royal Hospital / Maternity unit Forth Valley Royal Hospital / Women's outpatient clinics and investigations

(as a service user),

Thank you to everyone in Ward 7 and Ward 8 for the care and attention over the weekend and for assisting in the safe arrival of our baby girl.

There are so many staff I’d love to thank individually, unfortunately I can’t remember everyone’s names, but you are all amazing. I’d like to especially thank midwife Chloe, student nurse Brooke and the amazing doctor who was on duty (I'm so sorry I can’t remember her name), but you were all fantastic and although it didn’t seem like it at the time, you all put me and my husband at so much ease. To student nurse Brooke, I think you have an amazing career ahead of you, you were unbelievably calming and knowledgeable making me feel so safe.

Thank you again to all of you! 

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Responses

Response from Alison McBride, Department Manager/Senior Midwife, Women & Children, NHS Forth Valley 6 months ago
Alison McBride
Department Manager/Senior Midwife, Women & Children,
NHS Forth Valley

Submitted on 03/11/2023 at 13:13
Published on Care Opinion at 13:13

picture of Alison McBride

Dear nurse1993

Congratulations on the birth of your daughter and thank you for taking the time to provide this feedback.

I am delighted to hear that you felt safe and informed during your stay and had such a positive experience.

I will be sure to share your feedback with all staff especially Chloe and Brooke.

Take care and I wish your family well.

Alison McBride

Head of Midwifery

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