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Got top care from all the staff

Posted By zulugt53

"Got top care from all the staff"

About: Radiography services / X-ray Department Southern Health & Social Care Trust / Urgent Care Centre (Phone First)

(as a service user),

Attended Urgent Care regarding a very painful shoulder.

Got top care from all the staff. Dr Rainey was very caring. On follow up visit  for x-ray and to see doctor & physiotherapy.

Professional and kindness attention 100%

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Responses

Response from Ann Tate, Lead, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust nearly 2 years ago
Ann Tate
Lead, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

Submitted on 02/11/2023 at 14:04
Published on Care Opinion at 14:04

Thank you for your comments. I will pass this onto the staff. They will be delighted

Hope you make a speedy recovery

Ann

Principal Lead Radiographer

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Patricia McGrath, Nurse Team Lead Urgent Care , Adult Community Services Directorate, Southern Health and Social Care Trust nearly 2 years ago
Patricia McGrath
Nurse Team Lead Urgent Care , Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 06/11/2023 at 14:08
Published on Care Opinion at 14:08

Good Afternoon,

Thank you so much for taking the time to share your experience of the care you received through the Urgent Care Centre. Sorry the delay in a response but I have been off on leave and it is lovely to return to such lovely feedback.

We are delighted to hear that your experience has been a positive one. It is great to hear that you found the staff to be professional, kind and caring. We are so privileged to have a job where we can care for people and make a difference. I am pleased to hear that you received top care through our team - wishing you a speedy recovery.

I will ensure Dr Reaney and the team are all aware of your kind words - we really appreciate them.

Thank you again and Best Wishes, Patricia.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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