"Excellent service"

My mum was taken to hospital with a urine tract infection. I can't thank the staff enough from the lovely lady on the desk at A&E, to the nurses and doctors in A&E. 

Mum was then moved to ward 53, where the staff were amazing at their jobs. The care, passion and attention was second to none. There was a few stand out staff. The nurses on the day shift in bay 1, bed 1. To Ed, one of the doctors. Always keeping me in the loop. Dr Field was exceptional and kind. To the support staff. 2 were out of this world. I didn't get their names, but they sat with my registered blind mum when I was not there and she was confused. 

Emma one of the other doctors, kind and caring. 

The staff on ward 30, also amazing. The doctor on the ward for his kindness.

Alaister the flow manager for doing mum physio assessment as a favour and sorting our taxi to the airport. We are forever grateful. 

But the star of the show has to be Dr Duffy. She is out of this world, we are forever grateful. Her bedside manner is amazing. Knowledge out of this world. Kind, caring and compassionate. We can't thank her enough. To keeping me calm,to helping mum and making sure she went the extra mile. Thanks Laura.

One downside was the bed manager moving my mum's ward, even though the consultants had requested she is not moved. I think the bed managers need to remember that people are people not just numbers and they have feelings.

But on the whole I can't praise your staff enough. We love NHS Scotland. Thanks a zillion.