I was asked to collect my own medication from the pharmacy. I was told to ring the day before, to check it was ready for my appointment the following day at 9.45am (the nurse, as I understood it, would have sent in the prescription).
I phoned the pharmacy who said that they did not have it in stock, ((where was the notification of this prescription which they were supposed to have received from the nurse from my previous visit?) they would order it and it would be available from lunchtime - obviously too late for my appointment.
I rang the doctor’s surgery to explain and ask if my appointment could be later; they asked if I could go to another pharmacy. I finally obtained the medication at the fourth pharmacy (pharmacy number two gave me the actual prescription). Why, at sixty eight, am I trekking all the way into Hackney for my medication? In the past the surgery always had the medication ready for you. I am certainly not impressed.
"Injection prescription"
About: The Riverside Practice The Riverside Practice London E5 9BQ https://www.theriversidepractice-hackney.nhs.uk/
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