"I feel badly let down"

I am in my 70s. My GP in a phone conversation told me to phone for an ambulance to take me to hospital to have my asthma checked. They had phoned the ward, who would be waiting for me. As there was a 7-hour delay for an ambulance, a friend brought me in.

I am still in A&E. No-one has asked me about my breathing or tested it. When I enquired, I was told I'd have to wait for the medical ward. No-one can tell me how much longer I'll have to wait. I've found the communication abysmal. I feel badly let down, as though no-one cares. Most of the staff are pleasant.