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Mental Health Treatment in A and E

Posted By Neve0964

"Mental Health Treatment in A and E"

About: Accident & Emergency / Psychiatric Liaison

(as the patient),

Whilst most of my treatment was caring and compassionate in the EDOU in A and E. There was a pretty upsetting comment made by a specific nurse in the unit, -if she really wanted to kill herself then she would have-. The nurse said this to a police officer who was also involved in my care. It was very upsetting for me.

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Responses

Response from Dawn Wigley, NHS Tayside 5 months ago
Dawn Wigley
NHS Tayside

Submitted on 03/11/2023 at 14:25
Published on Care Opinion at 15:02

Thank you for taking the time to provide us feedback following your stay in EDOU and contact with the Liaison Psychiatry Team.

As a mental health service we strive to deliver caring and compassionate care, please accept our sincere apologies that was not your experience and for the distress that resulted.

If you would like us to formally investigate your concerns further please do not hesitate to contact NHS Tayside Feedback & Complaints Team, Ninewells Hospital, James Arrott Drive, Dundee, DD2 1SG.

Kind Regards

Dawn Wigley

Lead Nurse

Inpatient Mental Health & Learning Disabilities Service

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