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Above and beyond their care and duty

Posted By golfgf93

"Above and beyond their care and duty"

About: Craigavon Area Hospital / 3 South Northern Ireland Ambulance Service / Emergency ambulance response

(as a service user),

Came into Craigavon Hospital recently. I was brought in by ambulance men who from the very start were absolutely brilliant. I was very ill but the care I got from the doctors and nurses went above and beyond their care and duty. Then after the next few days it was clear to be seen that all the other staff from the nursing assistants to porters and all over Southern Health Care workers were all fantastic.

I have been attending all the Save our Hospital meetings and marches, but when you are a patient it makes it all the more real!

Thank you Craigavon Area Hospital.

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Responses

Response from Ashlene Kelly, Ward Manager 3 South CAH, Acute, Southern Health and Social Care Trust 5 months ago
Ashlene Kelly
Ward Manager 3 South CAH, Acute,
Southern Health and Social Care Trust

Submitted on 31/10/2023 at 13:02
Published on Care Opinion at 13:02

Hi

My name is Ashlene Kelly, ward manager from 3South.

Thanks for taking time to leave a positive response.

I will share with all staff.

Wishing you a quick recovery

Thanks

Ashlene Kelly

3 SOuth

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Response from Neil Gillan, Co-Production & Partnership Lead, Quality, Safety & Improvement, Northern Ireland Ambulance Service 5 months ago
Neil Gillan
Co-Production & Partnership Lead, Quality, Safety & Improvement,
Northern Ireland Ambulance Service

Submitted on 02/11/2023 at 10:20
Published on Care Opinion at 10:20

picture of Neil Gillan

Good morning golfgf93,

Thank you for taking the time to share your valued feedback. We are always grateful to those who share their experiences of the services they have received. It was heartening to learn how brilliant the crew were with you. As an organisation we are committed to consistently show compassion, professionalism, and respect for the patients we care for.

I wish you a speedy recovery.

Best wishes,

Neil

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