This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My experience has been second to none, with exceptional care"

About: Western Isles Hospital / Trauma & orthopaedics

(as a staff member posting for a patient/service user),

I was a patient in Medical Ward 1 of Western Isles Hospital after a fall at home.

I live alone, my neighbours call each day and hadn’t heard from me, so checked in and I was found on the bathroom floor.

After being admitted to hospital I was worried about my pets, so a nurse contacted the Hospital Chaplain to see if they could offer any advice and assistance. She contacted the RSPCA who arranged to check in on my animals and that has put my mind at rest.

I had very little in terms of clothing, another nurse Becky called the Chaplain to help and she was able to get me clothes and other items which I am so grateful for.

Personal Belongings

Personal belongings

My experience in Western Isles hospital has been second to none, the care has been exceptional and Sheila, Becky, Lena and the rest of the team on the ward gave me the best care,

Helen the Chaplain visited me and looked after me, she sat and listened to me which was important to me.

Being listened to

Being listened to


Nothing was too much for anyone, the food was great, well done to the kitchen staff, and the domestic staff who were always in and out checking we had tea/coffee and water, so can I say the Western Isles Hospital care was amazing.

Thank you for your kindness.

Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k