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"Maternity and Birth"

About: NHS Western Isles / Radiography Western Isles Hospital / Maternity care

(as a staff member posting for a patient/service user),

My care began in January 2023 when I had my first appointment, I had my first scan and all was fine, the pregnancy journey was good and I had amazing care from everyone involved, I was always a bit nervous especially before every appointment.

I received a call to ask her if I wanted to be part of trainee Racheal’s journey doing scan’s to which I agreed. She was the best!

This meant I  had more scans which helped me through this pregnancy journey, which also gave me reassurance that baby was doing good growing well, so it was a sense of peace of mind all the way through.

The care I received was exceptional all the way through my pregnancy, as well as the care from the consultants who made sure I was always up to date with the plan.

I came into Western Isles Hospital in early June 2023 to have a C section, right from the outset the care was amazing all the right people in place and they were friendly, kind and reassuring.

The consultant was brilliant, I went to theatre and had the best care down there Lesley who was amazing as was Rose and the rest of the team, my Baby was born safe and well. All thanks to the team in theatre.

After care was amazing the midwives Lynn, Joan, Catherine, Margaret, louise, Karen, HCA Sarah Jane they were the best, as well as all the other staff in Maternity ( Admin, Domestics) nothing was too much for them , everyone looked after me and Baby Lucy Kate very well.

Thank you to you all for the best experience.

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Responses

Response from Catherine Macdonald, Maternity Ward Manager, NHS Western Isles 6 months ago
Catherine Macdonald
Maternity Ward Manager,
NHS Western Isles
Submitted on 30/10/2023 at 11:38
Published on Care Opinion at 11:45


I am delighted that your experience was such a positive one and thank you very much for sharing this. It is really good for all the disciplines of staff you mentioned to receive such good feedback about your care, I will pass this on to them, many thanks.

Regards

Catherine Macdonald

Head of Midwifery

NHS Western Isles

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