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Words cannot say how grateful we are

Posted By Neil234

"Words cannot say how grateful we are"

About: Royal Victoria Hospital / Accident & Emergency

(as a relative),

My father in law collapsed at a friends house where he and his wife were having a dinner.

I got a call to get there ASAP as my father in law was unresponsive.

We called 999 and your handler Neil was just brilliant. I had to perform CPR as he had had stopped breathing, to say Neil kept me calm was an understatement. Without Neil, my father in law would not be with us.

We got him back breathing and about 10 minutes later your ambulance colleagues arrived. The two Gareth's along with Gerry and another young lady were just wonderful. We were taken to the Royal Victoria Hospital.

Words cannot say how grateful we are to all of the people involved, they cannot be thanked enough.


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Responses

Response from Linsey Sheerin, Divisional Nurse, Urgent and Emergency Care, Emergency Care, Belfast Health and Social Care Trust 6 months ago
Linsey Sheerin
Divisional Nurse, Urgent and Emergency Care, Emergency Care,
Belfast Health and Social Care Trust

Submitted on 31/10/2023 at 17:52
Published on Care Opinion at 17:52

Dear Neil234

My name is Linsey Sheerin, Service Manager for Urgent and Emergency Care at Belfast Trust. Thank you for taking the time to share your experience on care opinion. Our NIAS colleagues do an amazing job, from call handlers providing guidance, to the paramedics on scene. I sincerely hope your father in law has continued to make progress in his recovery.

However, I think it is important to acknowledge that your quick interventions and effective pre-hospital CPR, bought the time needed to ensure that your father in-law could be transported and treated in hospital. I have no doubt this was traumatic for your all, but a special recognition goes to you.

Well done

Linsey

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Neil234 (a relative)

Linsey,

You are more than welcome and thank you for your very kind words. My father in law is on the mend and doing really well.

All our sincere thanks to you and your colleagues.

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