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"Baby hadn’t moved so phoned maternity assessment."

About: Maternity care / Maternity Assesment/Triage

(as the patient),

I could not get through to the hospital after 36 tries to the hospital. Then after I did get through, a woman answered and asked for my gestation. I told her I was 24+6 and she then told me that babies don’t have a brain developed enough to move within a certain amount of time. Once every 24 hours is more than sufficient. I was told by my midwife to phone and go to hospital if I hadn’t felt movement. During this call she was very patronising and kept calling me darling and talking down to me. I do sound quite young but I am 24 and this is my second baby so I know how my body is feeling. I am not happy with the way I was treated and want something done about this matter. 

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Responses

Response from Gaynor Bird, Lead Midwife, Maternity, NHSGGC nearly 2 years ago
Gaynor Bird
Lead Midwife, Maternity,
NHSGGC
Submitted on 27/10/2023 at 15:36
Published on Care Opinion at 15:36


picture of Gaynor Bird

Dear victorxe53,

Thank you for taking the time to tell us about you experience with Maternity Assessment.

Being aware of your baby's movements is a vital sign of their wellbeing and it is always important to make contact with us when you have concerns.

I am so sorry that you felt that the midwife was patronising on the call and talked down to you as we always aim to ensure that women feel well supported, respected and listened to.

If you would like to discuss this further, then please do reach out via my email below.

gaynor.bird@ggc.scot.nhs.uk

Best wishes

Gaynor

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