Text size

Theme

Language

"Long wait on a bed!"

About: Daisy Hill Hospital / Elective Overnight Stay Centre/Gynaecology Ward Daisy Hill Hospital / Emergency Department

(as the patient),

I had trouble with my breathing last week and my family encouraged me to attend A&E in Daisy Hill Hospital, I contacted the phone first number and was told to come to the hospital.

As I had phoned first, I was expecting to get triaged on arrival, but this took 35 minutes. I was sent back to the waiting area which had no available seats as it was extremely busy. After another long wait I was given a CT scan, only to be told by a doctor to return again to the waiting area, by this stage my breathing was getting progressively worse. A nurse suggested that I get a cubicle and get on a nebulizer, for this I cannot thank them enough.

I spent one night in a cubical, and one night in a corridor and this was horrendous, the lights were on, people were walking up and down past all night, at one stage I was going to get up and leave. Fortunately by day three I was given a bed in Female Surgical, and this for me was the turning point.

The nurses have all been amazing under difficult conditions, but I have been here a total of five days and in that time I have only been seen by a doctor twice, surely this is not right.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Josie Matthews, Lead Nurse, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust nearly 2 years ago
Josie Matthews
Lead Nurse, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 31/10/2023 at 09:42
Published on Care Opinion at 09:42


Dear deltarh55,

Thank you for taking the time to post your feedback on Care Opinion. I will make sure that the nursing team of Female Surgical are made aware of your lovely comments. In regard to medical review nursing staff can escalate at anytime any issues you have to your consultant or their team.

If you wish to discuss this further please contact me on 07825268024 so I can understand the timeframe.

Regards

Josephine Matthews

Lead Nurse SEC

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k