I recently had my gall bladder removed - today all the staff were lovely apart from one person - not sure of their role but when I rang the buzzer their response was - what? I have to say I was rather taken aback.
Two members of staff got my name wrong - one of whom was doing obs - they were mortified and stopped.
A number of staff didn’t check to see how I preferred to be known - it’s written on the door - but they were still lovely.
Working and chatting in my doorway about other patients post operative wasn’t ideal as I was feeling pretty awful.
My care on the whole was exemplary, but I found the domestic staff at breakfast brusque verging on uncaring - it would have been nice to be asked if I wanted my porridge drowned.
On the whole my experience was very positive and the nursing and medical staff were a joy
"My care on the whole was exemplary"
About: Perth Royal Infirmary / General Surgery Perth Royal Infirmary General Surgery PH1 1NX
Posted by NixN (as ),
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