"Our thanks go to all the staff for their helpfulness and compassion"

About: Wythenshawe Hospital / Opal House

(as a relative),

My Dad was transferred from Wythenshawe Hospital to Opal House recently and stayed for 7 weeks whilst being assessed under Dr Gull and colleagues.

Our experience was positive in that the staff we encountered were doing their level best to ensure the safety and welfare of patients in what are challenging times.

The environment was clean, well run and as homely as a half-way house can be, but all the staff (not just the nursing team) made a real effort to engage with patients where time permits, including where volunteers came to the house to provide entertainment.

Our thanks go to all the staff, and of particular note for their helpfulness and compassion Tyra, Delvin, Manju and Minu.

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Responses

Response from Patient Experience Coordinator., Manchester Foundation Trust 12 months ago
Submitted on 26/10/2023 at 13:47
Published on Care Opinion at 13:47


Thank you for taking the time to share your positive feedback regarding your father’s experience at Opal House at Wythenshawe Hospital. It is always good to read such positive words in response to the conscientious work of all our staff and great to hear that you felt staff were engaging, helpful and compassionate. It is also good to read your comments in relation to the environment of Opal House. We have forwarded your message for sharing with all the staff involved who will really appreciate your comments.

Yours sincerely,

The Patient Experience Team

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