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"Outstanding care"

About: South Tyrone Hospital / Gastroenterology

(as the patient),

I had an OGD and colonoscopy done at STH. My doctor was Dr Murphy. I was so nervous and anxious about the procedure and having to go into hospital .

As soon as I checked in I was greeted by friendly reception staff. Then greeted by fabulous nurses who put me at ease. Nurse Lynn and Jissny were fabulous at taking away any anxiety I had. They explained the procedure and went through every step of what would happen.

When in the procedure room I was introduced to all the staff and DR. I was instantly put at ease with the professionalism of the staff, their empathy was on a different level. They kept me calm and chatted away throughout the procedure Lynn was so understanding of my fears and held my hand when needed.

I must admit I felt extremely safe in the hands of the nurses. Dr Murphy was so understanding and never rushed me he took his time with me and reassured me I would be ok. He was a gentleman and very professional and even had a laugh with me.

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Responses

Response from Maura McCarthy, Staff Nurse , South Tyrone Hospital, Southern Health and Social Care Trust 6 months ago
Maura McCarthy
Staff Nurse , South Tyrone Hospital,
Southern Health and Social Care Trust
Submitted on 31/10/2023 at 09:51
Published on Care Opinion at 09:51


Hello,

Thank you so much for taking the time to send this. I am delighted to hear your procedure went so well.

I will share your kind words to Dr Murphy,the nurses named and to the team, they will be so happy to read this. I have a great team here and I am so proud of them all.

I wish you a speedy recovery,

Kind regards,

Maura.

Maura McCarthy

Manager STH theatres/DPU.

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