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"Our stay in Daisy"

About: Daisy Hill Hospital / Daisy Paediatric Ward

(as a parent/guardian),

My daughter Niamh had been unwell with high temperatures and tonsillitis.

We has been up as ward attenders and needed admitted for iv antibiotics. 

We were in for three days and the care and attention we received was excellent.

The rooms were kept clean and facilities were great .

The volunteer services were available also to allow me to go downstairs for a half hour and thry were so good with her .

Staff on ward were excellent too, the play therapist Amy was brilliant and she has such great ideas and we had pictures and Halloween feet imprints for home,which she was delighted with.

The nurses  Samantha, Roisin, Laura ,Siobhan and HCA Julie and Jennifer were amazing as were the other staff on the ward,and not forgetting the domestics Shauna ,Angela and Jamie. 

I was well informed as a parent by our named nurse and the Sister on the ward each day , and the medical team also under Dr Lewis.  

We are very thankful for our care and we have or had no faults in anything .

Thank you team Daisy.

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Responses

Response from Bernie McGibbon, Head of Service, Acute Paediatrics, Southern Health and Social Care Trust 6 months ago
Bernie McGibbon
Head of Service, Acute Paediatrics,
Southern Health and Social Care Trust
Submitted on 25/10/2023 at 14:34
Published on Care Opinion at 14:34


Hello caelumfm39 thank you so much for taking the time to share your experience with us. The whole team will be delighted to read your lovely comments especially those you have mentioned.

The volunteers will be so pleased that they were a great help and I am glad this allowed you some time to yourself which is important when you are confined to a limited space for periods of time.

I am glad to hear that Niamh is now discharged and hopefully on the road to full recovery.

I wish you both all the very best.

Regards

Bernie

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Response from Ciara McEvoy, Health Care Assistant, Daisy Ward, Daisyhill Hospital, CYP, Southern Health and Social Care Trust 6 months ago
Ciara McEvoy
Health Care Assistant, Daisy Ward, Daisyhill Hospital, CYP,
Southern Health and Social Care Trust
Submitted on 31/10/2023 at 04:48
Published on Care Opinion at 08:56


Hi caelumfm39, I hope Niamh has made a full recovery. Thank you for taking the time to let us know about your stay with us on the Daisy Ward. I have let the Nurses, HCA, Play Therapist and Domestics know how happy you are with the care received.

Ciara

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