Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Excellent standard of care

Posted By Ulster2000

"Excellent standard of care"

About: The Ulster Hospital / Ward 3B

(as the patient),

Just been discharged after spending the last week  in Ward 3B at the Ulster Hospital.

The staff couldn’t have been better. Each and everyone of them are so good at what they do but there are a few who deserve a special mention Dr Arran, Deputy Sister Katherine, Nurse Chloe, Nursing Student Alice & how could I forget Fred,  the all round jack of all trades. I wouldn’t have got through the week if it wasn’t for Fred and his personality. He keeps everyone, patients included, on their toes and is a real credit to the NHS.

The first four nights of my stay were spent in a Corridor Bed which wasn’t ideal but the staff ensured I remained comfortable until I was able to get a room on Tuesday.

If you had the liberty of being able to choose your ward when admitted I’d definitely make sure it was 3B in the future. They have been absolutely brilliant and as I say a credit to the NHS. Well done 3B!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust about a year and a half ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 25/10/2023 at 13:42
Published on Care Opinion at 13:42

picture of Conor Campbell

Dear Ulster2000

Thank you for sharing the story of your experience.

It is great to hear how well you have been looked after whilst in the care of the team at Ulster Hospital Ward 3B.

I have shared your positive feedback to Dr Arran, Fred, Chloe and Katherine and the team who greatly appreciate your kind words.

Best wishes

Conor.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Amanda McAllister, Ward Manager, Medicine - Medical Wards, South Eastern Health & Social Care Trust about a year and a half ago
Amanda McAllister
Ward Manager, Medicine - Medical Wards,
South Eastern Health & Social Care Trust

Submitted on 25/10/2023 at 15:56
Published on Care Opinion at 16:24

Dear Ulster2000

Thank you for taking the time to share your positive experience in ward 3b at the Ulster Hospital.

I hope you are recovering well.

The staff on the ward all work extremely hard and when positive feedback is received it is greatly appreciated and gives the team a boost.

I will share with the staff you have mentioned and the rest of the team.

Best wishes

Amanda ward sister

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Ulster2000 (the patient)

Thank you Amanda, Make sure they share the sweeties with you:)

Opinions
Next Response j
Previous Response k