The clinical staff here have always been really great-professional, reassuring, efficient.
But the system to book an appointment is honestly dreadful!
"Fill out this online form-but only during certain hours of the day"
"Actually we can book that over the phone-oh no we can't, its on a different system"
I've tried to book 2 routine but time sensitive appointments this week and still don't have either. How are people meant to access basic healthcare with all these hurdles?!
"How do you get an appointment?! "
About: The Lawson Practice The Lawson Practice London N1 5HZ https://www.lawsonpractice.nhs.uk/
Posted via nhs.uk
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