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"Thanks again for your amazing care, it really meant a lot."

About: Forth Valley Royal Hospital / Acute assessment unit

(as a service user),

I was admitted to acute assessment unit and the care I received from Cat, Claudell, Dipa and Mandy in acute assessment unit 3 was second to none.

These ladies gave the best person centred care I have ever experienced and their kindness has went a long way. If everywhere has staff like those 3 hrs forth valley would be the best in Scotland without a doubt. Thanks again for all your amazing care, it really meant a lot. 

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Responses

Response from Pamela Scott, Lead Nurse, Emergency Department/Acute assessment/Clinical assessment unit and urgent care centre, NHS Forth Valley 2 years ago
Pamela Scott
Lead Nurse, Emergency Department/Acute assessment/Clinical assessment unit and urgent care centre,
NHS Forth Valley
Submitted on 30/10/2023 at 13:07
Published on Care Opinion at 13:07


Dear sierrasy54

Thank you so much for taking the time to provide such lovely feedback. This is so appreciated and I will share with the individual staff and feedback to the team.

best wishes

Pam

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