Last week our aunt took unwell. She attend Altnagelvin A&E and was taken to resus. She was cared for by a consultant Daniel who showed urgency and dedication to her, was open and honest with our family and his caring nature provided reassurance and comfort during a difficult conversation.
Unfortunately the news wasn't good and the staff nurses Lauren and Daniel in resus and nurse Marie that night shown our aunt and family such compassion, empathy. They did all they Could to make her comfortable. Thank you to the palliative care nurses Gemma and Laura who guided her care and made recommendations that would make her last journey a comfortable pain free one. Again we have to praise the team in Ward 32, Amy and their team and HCA Joanne for the time and exemplary care given to my aunt and family to make her comfortable in her remaining few hours. We are forever grateful for the care and attention provided to her and our family during a difficult few days.
"Compassion and Care."
About: Altnagelvin Area Hospital / Emergency department Altnagelvin Area Hospital Emergency department Londonderry BT47 6SB Altnagelvin Area Hospital / Palliative Medicine Altnagelvin Area Hospital Palliative Medicine Londonderry BT47 6SB General Surgery / Ward 32 General Surgery Ward 32 Londonderry BT47 6SB
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