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"Caring and efficient doctor for nephrostomy exchange"

About: Victoria Hospital / Urology

(as the patient),

Nephrostomy exchange was done by Dr Pillai. After a previous traumatic experience I had experienced I was understandably concerned about going into the nephrostomy exchange.

However, Dr Pillai took time to listen to me and my concerns and  speak to me and continually reassure me throughout this procedure. His team were good also friendly and reassuring.

I really cannot put into words how grateful I am to Dr Pillai for his manner and his professional, efficient way. His caring manner and service was outstanding.

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Responses

Response from Sheena Clampett, Radiology Staff Nurse, Day Intervention Unit, NHS Fife nearly 2 years ago
Sheena Clampett
Radiology Staff Nurse, Day Intervention Unit,
NHS Fife
Submitted on 23/10/2023 at 13:02
Published on Care Opinion at 14:59


Dear Composer33

Thank you very much for taking the time to post this lovely feedback on care opinion. Dr Pillai and his team are delighted to hear that your recent experience was very positive and the care received was outstanding. We will display this on our feedback board for the whole team to see.

I hope you are recovering well.

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