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Thanks to a thoughtful receptionist

Posted By crocodilexh94

"Thanks to a thoughtful receptionist"

About: The Riverside Practice

(as the patient),

I expressed concern about seeing a particular nurse after not having a pleasant experience with them in the past.

The receptionist, Steven, made an effort to locate an alternative appointment for me. He was very kind and thoughtful. Thanks Steven!

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Responses

Response from Rajiv Goel, GP, The Riverside Practice, The Riverside Practice nearly 2 years ago
Rajiv Goel
GP, The Riverside Practice,
The Riverside Practice

GP in charge

Submitted on 01/11/2023 at 19:49
Published on Care Opinion at 19:49

Thank you for your feedback and I am pleased that our receptionist was able to help you book your appointment. I am sorry that you had a previous negative experience with the practice nurse and if you would like to discuss this further please contact the Practice Manager Mrs Khan

By telephone on 0208 806 1928

Online at www.theriversidepractice-hackney.nhs.uk

By email at nelondonicb.theriversidepractice@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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