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Attendance at Macular Clinic

Posted By intensitydq89

"Attendance at Macular Clinic"

About: Mater Hospital / Macular Unit

(as a service user),

Initial review appointment date had been significantly delayed due to the current NHS lack of capacity. Extremely busy clinic when I eventually attended. Despite workload pressures, all staff (including admin and medical) could not have been more professional or helpful

I received excellent care, attention & explanation from the consultant (Mr Gupta) and had prompt laser treatment on the day of attendance - very much appreciated service

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Responses

Response from Fionnuala McAuley, Sister, Macular Clinic, Belfast Health and Social Care Trust nearly 2 years ago
Fionnuala McAuley
Sister, Macular Clinic,
Belfast Health and Social Care Trust

Submitted on 16/10/2023 at 21:40
Published on Care Opinion on 17/10/2023 at 06:53

picture of Fionnuala McAuley

Dear Intensitydq89,

Thank you for taking the time to share your story. I am so pleased to hear that your experience in the clinic was positive and while we recognise it is a busy clinic, that you found the staff to be helpful and professional throughout your visit. This is certainly something we aim for. I am looking forward to sharing your feedback to our team and especially Mr Gupta, I know everyone will be very appreciative.

Kind regards

Fionnuala

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