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I could not ask for an any better service

Posted By Colww35

"I could not ask for an any better service"

About: Craigavon Area Hospital / Trauma Ward

(as a staff member posting for a patient/service user),

Trauma ward 

The staff have treated my mum really well and I could not ask for an any better service for my Mum.

Nothing could be improved all has went well with the level of care the doctors, nurses and physios have given her to date.

The ward is kept very tidy and cleaned very well and I have had a great experience in Trauma ward, can't fault anyone or anything they do in it, a very well run ward.

I would like to thank all the doctors, nurses and physios and all members of staff for their level of care they have given to my mum.

Food is good, can't complain about anything at all.   

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Responses

Response from Jill Robinson, Admin Support , Support Services, CAH, Southern Health and Social Care Trust 7 months ago
Jill Robinson
Admin Support , Support Services, CAH,
Southern Health and Social Care Trust

Submitted on 16/10/2023 at 10:31
Published on Care Opinion at 10:31

Thank you for taking the time to post your feedback on Care Opinion.

I am delighted your mum found the ward very clean and the food good.

I will pass on your kind words to our Domestic Services Team and Catering Department.

Wishing your mum well.

Jill

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Response from Rachel Jameson, Ward Sister, Trauma Ward, Southern Health and Social Care Trust 7 months ago
Rachel Jameson
Ward Sister, Trauma Ward,
Southern Health and Social Care Trust

Submitted on 23/10/2023 at 17:03
Published on Care Opinion at 17:03

Hello,

My name is Rachel and I am the Ward Sister on the Trauma Ward. Thank you for taking the time to share your feedback. I am delighted to hear you are happy with the care your mum has received on the ward. To know you do not have any complaints and feel nothing could be improved is encouraging. It is reassuring you felt the ward is kept very tidy and cleaned very well. I will be sure to share your kind words with all the staff.

I wish you well and a speedy recovery.

Best wishes,

Rachel

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