"Care for my brother"

I had letting me know that my brother was in hospital and required surgery. My brother is visually impaired, wears hearing aids and has a Learning Disability. The staff within ward 20 were absolutely wonderful to him and myself.

The Doctor, Ryan (I think), chatted to him on admission and started the discussion at what would be happening to him- simply and just enough information for him to process his upcoming surgery, My brother did not want to be there as terrified he has only once in his life stayed in a hospital and never had a General Anaesthetic.

The anaesthetist was so kind to him discussing options with him and ensuring he understood the risks and benefits of the anaesthetic- the nurses in theatre enjoyed some of his humour. I really don't think he would have had any better care if he was being treated by the family. The surgeon explained the procedure really well to him and was respectful to him.

When he returned to the ward - I heard him chatting away to the porter about his cruising. The nursing staff were great with him and helped him with explaining things too - he was pretty anxious at the beginning and they helped reassure him.

All in all I'm so proud of the way my brother was treated - with respect and dignity. Hopefully we wont need to see them again, however, I wanted to say thank you to them all. They made this situation much easier to manage.