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Lack of consistency in Maternity Journey

Posted By circinusxz74

"Lack of consistency in Maternity Journey"

About: Community Midwifery Services / Continuity of Midwifery Carer Service

(as a service user),

At my first scan around 12 weeks I was told I would be part of Continuity of Midwifery Carer but unfortunately this did not happen.

I have had a different midwife each time I visited which led to me having to repeat my story on each occasion.

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Responses

Response from Mairead McCaffrey, Lead Midwife for Continuity of Midwifery Care, Women and Children Directorate, WHSCT nearly 2 years ago
Mairead McCaffrey
Lead Midwife for Continuity of Midwifery Care, Women and Children Directorate,
WHSCT

I am planning and preparing to transform maternity services by implementing the regional Continuity of Midwifery Carer model within the Western Trust

Submitted on 10/10/2023 at 10:28
Published on Care Opinion at 10:34

Dear circinusxz74

Firstly, thank you for taking the time to share your experience on your care to date. As a trust, we appreciate all feedback as this ensures we continuously improve our services.

Secondly, I apologise that your experience has not been what is expected. As continuity of midwifery carer is a new model of care for women, it continues to be monitored and progressed.

I have left you my contact details below and encourage you to get in contact with me directly so I can look into this further. Your feedback will help us improve and progress women's care.

I will share your feedback with the wider maternity team for learning.

Kind Regards

Mairead McCaffrey,

Continuity of midwifery carer, lead midwife

Tel: 07785420101

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