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"I think this has been the best experience I’ve had in the practice"

About: The Lawson Practice

(as a service user),

Attended a blood test session.

I was well received by Melissa, who apologised for the delays, as there were so many people.

She was quite professional, explaining every aspect of what she was doing and also alerted me to what I was not aware of.

Melissa made me feel so relaxed when the procedure was performed and also reminded me I was due a flu jab. She explained all about it and that encouraged me to have it.

I think this has been the best experience I’ve had in the practice.

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Responses

Response from Charlotte Morgan, GP, The Lawson Practice 6 months ago
Charlotte Morgan
GP,
The Lawson Practice
Submitted on 12/10/2023 at 17:12
Published on Care Opinion at 17:12


Thank you for taking the time to feedback. It means so much to us to hear you had a good experience.

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