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The service provision was amazing

Posted By Hamish24

"The service provision was amazing"

About: Gilbert Bain Hospital / Medical imaging

(as a service user),

Immersive Reader

CT Service

The service provision by the whole team was professional, caring and friendly. 

I was extremely anxious about my procedure, but actually didn’t need to feel any anxiety.

Everything was explained and I was given time to prepare myself for the examination prior to it starting.

Thank you to all the team. I am very grateful for the care provided to me.

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Responses

Response from Carolyn Hand, Corporate Services Manager/Complaints Officer, Chief Executive's Department, NHS Shetland nearly 2 years ago
Carolyn Hand
Corporate Services Manager/Complaints Officer, Chief Executive's Department,
NHS Shetland

Submitted on 09/10/2023 at 16:47
Published on Care Opinion at 16:47

Immersive Reader

Dear Hamish24

Thank you very much for taking the time to leave such positive feedback about the service provided when you visited the hospital for a CT scan. It means a lot to staff to hear when things have gone well. We will ensure your feedback is shared with the Medical Imaging Team.

Kind regards

Carolyn Hand
Corporate Services Manager

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