"Our medical practice Ayr"

About: General practices in Ayrshire & Arran General practices in Ayrshire & Arran

Posted by Macjack (as a service user), 2 years ago

The staff within the practice are fantastic and are always willing to help. My son has additional needs and there are times when he has needed an appointment or medication which has been dealt with immediately. The staff are courteous and understanding of his needs and always strive to assist.
An excellent practice with caring and compassionate people.

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Pamela Gibson

Patient Experience Facilitator, Nursing,

NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 10/10/2023 at 17:03

Published on Care Opinion at 17:03

Dear Macjack
I would like to thank you for taking the time and trouble to share this lovely feedback with us on Care Opinion.
It is reassuring to hear that the staff in your Practice are courteous and understanding of your son’s additional needs and always strive to assist you.
Our staff really appreciate receiving feedback from their patients and if you would like me to pass your lovely comments to your GP Practice, can you please email the name of the practice (we can do so anonymously if you prefer), to HSCPAdmin@aapct.scot.nhs.uk.
Once again, thank you for sharing your experience.
Best wishes
Pamela

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